may not be valid. However, if youre looking to sell them or give them away, then youll want to do so sooner rather than later so that someone else can enjoy the event. If you bought your tickets from a third-party vendor like StubHub or Craigslist, AXS will not be able to process a transfer for those tickets. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. How to Transfer a Ticket in Three Easy Steps: A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. 4. Tap on "Transfer" and select the tickets you wish to transfer. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Secondly, the AXS ticket must be in your name if its not, youll need to contact the original ticket purchaser and have them transfer the ticket to you. Please note that due to artist requests, some concerts and events may still require proof of vaccination, or negative test results, or will have mask policies in place. When Can You Transfer Axs Tickets? You will receive an email when your package has been shipped. You should see something to transfer. Usually there is a waiting period of a few weeks. Now all thats left is to wait for someone to purchase your tickets! Select . Review your transfer history within the AXS app by clicking on MY EVENTS and selecting Once a sale is made, youll receive an email confirmation and the buyer will have 48 hours to pick up their tickets. For mobile entry tickets, you will only be able to access your ticketson your phone. Have you ever had tickets to an event that you couldnt use and wished you could transfer them to someone else? It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. When you purchase tickets through AXS, you may transfer them to another person up to 4 times. Next, check the terms and conditions of your ticket purchase carefully. delivered to the buyer automatically. If youre a fan of the AXS ticketing system, you might be wondering how to transfer tickets to another person. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. When listing tickets, you decide how long your listing will be available for others to buy. However, if the event is still some time away, you may have more flexibility with when you transfer your tickets. Select the ticket (s) you would like to transfer. AXS Mobile ID allows for convenience, flexibility, and security. Just follow these steps: And you're done! Its up to you! The tickets will be sent via AXS Guest Services,guestservices@axs.com. Assuming you are referring to AXS e-Station, it would take around 3 days for the money to be transferred into your account. One thing to consider is the event itself. If you place an order with no pre-order items, and you havent received it within ten days, please emailinfo@first-avenue.com. Its up to you! Due to the general nature of the pandemic, we do not have staff in the club and cannot resell mailed-in merchandise. The second reason is that your tickets may have been purchased through a third-party vendor, which typically do not allow transfers. Theyll just have to create an AXS account to claim their tickets. Keep in mind that each time you transfer tickets, there is a $5 fee per ticket. If youre seeing this message it means tickets are already on sale, however all available inventory has been sold. When you call customer service, they will be able to help walk you through the process of sending your tickets to someone else. First, log in or create an account on StubHub. If youre unsure whether or not your specific tickets can be sold on StubHub, we recommend reaching out to StubHub directly for assistance. Tables located on the balcony level at First Avenue are reserved forFirst Avenue Membersand guests of the club. 2. Once in stock, we will ship items in the order that all orders for that item were received. Theyll also need to get @import url(https://fonts.googleapis.com/css?family=Open+Sans:400,600,700:latin); If you already have an AXS account, the tickets will be transferred to your account automatically. Heres everything you need to know about transferring AXS tickets: Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Select the tickets to transfer and enter the recipients information. Re: How to deliver axs ticket to buyer You should notify Stubhub and tell them you need to change the delivery method. If you have any questions along the way, dont hesitate to reach out to customer service for assistance. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. We want to help you have a great trip! AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Can I print my AXS Mobile ID ticket? Proof of vaccination may include a physical card or a photo of a complete vaccination card that matches the patron ID, or digital immunization records such as Docket or Clear. Overall, there isnt necessarily a right or wrong answer when it comes to when to transfer your AXS tickets. If there are no instructions or it is not clear if transfers are allowed, contact AXS customer support for clarification. Enter the email address of the person you want to transfer the tickets to and click Send. At AXS, we want fans to have the best possible experience when using our tickets. No matter which method you choose, sending your AXS ticket to someone else is a quick and easy process. Heres how: Select the tickets to transfer and enter the recipient's information. The good news is that there are steps you can take to avoid being ghosted. We may update policies on a show-by-show basis per artist or band request. There are many scammers out there who are looking to take advantage of unsuspecting fans, so its important to only work with companies that you know and trust. Privacy Policy Do Not Sell or Share My Info Some tickets, like those for sold-out events, cant be transferred. AXS tickets are delivered within 24-48 hours of the event. How will I know if my transfer was successful? Upon receipt, we will ship out a replacement item if available. friends before the event & have them follow the steps above to enter the venue. To transfer tickets, login to your AXS account and select the event you wish to transfer. What do I do? Go to your events, select the event you are transferring tickets for, and tap Transfer. TRANSFER TO FRIENDS It's super easy. But how does it work? Select the tickets to sell, and then set your price and selling options. If youre looking to transfer your AXS tickets to StubHub, there are a few things you need to know. may not be valid. First Avenue and all of our venues are following guidance from state & local officials as well as the CDC regarding COVID safety. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Any items left in coat check or lost and found over 14 days will be donated. Large bags, including messenger bags and backpacks, must be left at coat check. Type in the recipient's name and email and confirm transfer. Lastly, there may be a fee associated with transferring the tickets. How do I transfer AXS Mobile ID? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. See what the USGA is doing to ensure a strong future for the game. When fans have tickets they cant use, they list them for other fans to buy. After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. From there, youll be able to enter the email address of the person youre transferring the tickets to and select how many tickets youd like to transfer. All you need to do is log into your account on the AXS website and click on the Transfer Tickets link. This is because when you make a withdrawal from your AXS e-Station account, a cheque will be mailed to your home address which you would need to deposit into your bank account. From there, youll be prompted to log in or create an account. axs allows you to transfer ticket you have bought from within the app. If you need to exchange a damaged item for the same item, please send us an email (info@first-avenue.com) including your order number and a photo of the damaged item. Visitmembership.first-avenue.comto purchase or learn more. If this is the case, it will be clearly stated on the event page when you purchase your tickets. You may also review your transfers and purchase history at AXS.com. Availability will vary by performance, and ticket prices may exceed face value. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. All Rights Reserved. There are a few reasons why your AXS tickets may not be transferable. This policy may change depending on the performer or at the discretion of management. If your tickets were purchased through Flash Seats, you can log into your account and click on the event you want to transfer tickets for. Click on "Your Account" and select the "Payments" tab. Many fans find it best to TRANSFER the seats to their guests prior to the event. If you have tickets for an event thats happening soon and you cant go, you may be wondering how to sell them to a friend. Click the Sell button next to the event in your AXS Account. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Accessibility a carbonhouse experience, To quickly bring up your AXS Mobile IDfor your next event, click the Tickets icon in the Timberwolves + Target Center app or Upcoming Event Icon in the AXS applocated at the bottomof the screen, Show the AXS Mobile ID to the usher to scan at the entrance, You'll receive a paper seat locator to help find your seats. Enter the email address of the person you wish to transfer your tickets to and follow the instructions. Please check the individual event page for exact policies and requirements. After that, the tickets will be theirs to use with the AXS app. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I am having trouble accepting my Electronic Transfer, what should I do? Unfortunately, no. How do I accept my Mobile Electronic Transfer tickets? If you do not currently have an AXS account you will be instructed to create one during your purchase. Heres a quick guide on how to do it: Yes if you change your mind after sending a ticket transfer request, simply go back to the My Tickets page and click on the Cancel Transfer button next to the pending request. How do I print my e-tickets? The recipient will then need to accept the transfer before the tickets are officially transferred over. We are estimating two-four weeks for items to become in-stock, and well ship complete orders as soon as possible. How do I create an AXS account? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. In the unlikely event you received the wrong item, pleasecontact us at info@first-avenue.com with the following information to ensure that we can get this resolved for you quickly & efficiently: Once weve received the above info, our merch team will get this sorted for you as soon as possible. Log in to your AXS account and go to the My Tickets section. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the recipient's first and last name, their email address, and a message Please note that AXS Premium may not be available for all events and may be General Admission depending on venue setup. Looking to sell your AXS tickets on StubHub? Ticket prices can vary with the demand and popularity of each show. If they arent, then AXS wont let you do it. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in. Check our Venue Tours page for information regarding future availability. The delivery method that was provided by the primary market for your event is called a Mobile Electronic Transfer. All venues owned and operated by First Avenue are wheelchair accessible. Just follow the simple steps to make the tickets officially yours. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Our mission is to provide complete and accurate information so that you can make the best decision for your travel needs. How many times can I transfer my AXS tickets? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. All rights reserved. Target Center If you do not currently have an AXS account you will be instructed to create one during your purchase. Our mission is to provide complete and accurate information so that you can make the best decision for your travel needs. Make sure everyone enters together OR transfer tickets to Official Tickets and Your Source for Live Entertainment | AXS.com To do so, log in to your AXS account and go to the "My Events" page. Search Be sure you log in with the same email address you registered with AXS to purchase your BNP Paribas Open tickets and parking passes. Search Please note that once a ticket has been accepted by the recipient, it cannot be canceled or transferred again (see below). StubHub, etc.) If you ordered the incorrect size, a solution could be ordering the correct size and giving the other as a sweet gift! Getting tickets in your AXS account Print. AXS Help Center Receive and Use Tickets Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Thats it! In most instances, this means a requirement that tickets be offered in either a print at home (PDF) format or physical printed ticket from the ticket seller, as those methods do not have any way that the primary ticket vendor can restrict consumer rights to transfer tickets freely. So easy! Please keep an eye out for emails from First Avenue and AXS for important show-related information. Click "Sign In" from the menu across the top, and then click on the Create How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? Find the event you want to sell tickets for and click on the Sell button. Your guests will need to create an AXS account to receive tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Yes, AXS tickets can be transferred. You should notify Stubhub and tell them you need to change the delivery method. The first way is to go onto the AXS website and sign into your account. When you purchase a ticket on AXS, you have the option to transfer it to another person up to two times. Make sure everyone enters together OR transfer tickets to friends before the event, and have them follow the steps above to enter the championship. No paper tickets required. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. Don't have a smartphone? If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Tickets can only be transferred to other AXS accounts. Select 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your sale To transfer your AXS tickets, log in to your account on the AXS website and go to the My Tickets page. 3 . Lastly, some AXS events have strict ticket limits in place to prevent scalpers from buying up all the available tickets and reselling them at higher prices. Yes, you will need aPhoto IDto enter our venues, and also to claim will call tickets. Minneapolis 55403, MN, Copyright The app has screenshot prevention so the barcode will be refreshed every 60 seconds to protect your tickets. The Fine Line offers very limited reserved seats, available for purchase (inclusive of a ticket) to a variety of shows. AXS Mobile ID FAQ. Offering Premium tickets helps to prevent overpriced resale and puts ticket value back in the hands of the artists. There is no fee for transferring seats and you are allowed unlimited transfers. Heres how: From AXS.com: 1. In this case, your best bet is to contact customer service and ask for help troubleshooting the issue. Your Official BNP Paribas Open Mobile App or the AXS Tickets App will automatically sync with your AXS account. Digital Tickets is ID-based ticketing technology which provides you the flexibility and convenience to securely manage your BNP Paribas Open tickets and parking passes through the Official BNP Paribas Open Mobile App or in the AXS Tickets App. Although most tickets are uploaded to your SeatGeek account, some venues require their tickets to be delivered via a third-party service like AXS. At this time, we are currently not offering guided tours of First Avenue. Show the ticket in the App at the entrance and get them scanned to enter. of Health (Vault), rapid tests, and over-the counter (OTC) tests. All policies are subject to changes or updates. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive - quickly transfer tickets to friends and meet them at your seats. However, there are some restrictions on how and when you can transfer tickets. If an order wont let yo u attempt a second Transfer immediately , we recommend waiting until closer t o th e event date as sometimes new inventory becomes available as we get closer t o showtime which could make your order newly eligible for Tran sfer . Why did the venue decide to use AXS Mobile ID? Here's how it works: 1. Type in the recipients name and email and confirm transfer. I transferred tickets to the wrong email, what do I do? Yes,in most cases, if you purchased the tickets for someone else, or can no longer attend your event, you are able to transfer the tickets to another person. Select the tickets to transfer and enter the recipient's information. If youre having trouble transferring your tickets or dont see the option to do so, you can contact Flash Seats customer service for help. If your tickets are eligible and youre still having trouble, try contacting AXS customer support. Then when it sells and you are paid, you transfer it using the app. For additional digital ticketing information click here. You will receive an email once your order has shipped. Youll be able to transfer money to your bank from your account onAXS.com. Find out more at https://faq.axs.co.uk/ and axs.comFlash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending.This will now be the only customer admission method at venues including The O2 and The SSE Arena, Wembley. If they are, there will be instructions on how to transfer the ticket(s) listed. Once youve confirmed that transfers are possible, log in to your AXS account online and go to the My Tickets section. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. First of all, you will need to have the tickets in hand before you can transfer them. There are a few ways to transfer AXS tickets. Your phone will be scanned for entry and youre in! Recipient will receive a notification that tickets have been transferred to them and will be prompted to set up an account to claim their tickets. For example, electronic tickets purchased through AXS cannot be transferred. No paper tickets required. If a show has been rescheduled, and you cannot make the new date, you have 30 days from being notified to request a refund from AXS (via. Can I still use a ticket after I have transferred it? Sign in to your account on AXS.com. They may be able to help you troubleshoot the issue or provide more information about why your particular case isnt working. Are you looking to transfer your AXS tickets? By purchasing tickets directly from AXS (the official event ticketing provider), fans can eliminate the risk of purchasing tickets that may be considered lost, stolen, or counterfeit. The recipient will then have 24 hours to accept or decline the transfer. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. This frustrating phenomenon is known as ticket ghosting, and it happens when tickets disappear from an account after being transferred or sold. Finally, there is a $5 per ticket service fee that will be charged by StubHub. If you are attending a show at Palace Theatre, Fitzgerald Theater, or an outdoor event at Surly Brewing Festival Field, ADA accommodations can be made by purchasing ADA Accessible tickets by following the Buy Tickets button on our websites. From there, select the event you want to transfer and click on the Transfer Tickets button. And how many times can you transfer tickets before they expire? This is a steadfast policy and we allow for no exceptions. Select your contact or enter the recipients first name, last name, and email address. All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. When your tickets sell, youll receive an email informing you of the sale. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Please note: If you purchase items that are currently in-stock, along with pre-order items, your entire order will be shipped together. The last way that you can send your AXS ticket to someone else is by going through the transfer tickets option when you are logged into your account on the AXS website. Make sure that you have accepted the tickets prior to heading to your event. automatically. You may also review your transfers and purchase history atAXS.com. A variety of tests will be accepted, including from the Minnesota Dept. Persons under the age of 21 may not attend 21+ events at the Turf Club. Your shipping information will include a tracking number for USPS. First Avenue, 7th St Entry, Turf Club, and Fine Line are primarily general admission, standing room only venues. There is no limit to the number of times you can transfer tickets through AXS. Another possibility is that you may not have purchased your tickets directly from AXS. You will then be prompted to enter the name and email address of the person you are transferring the tickets to. . You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Then click Send. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a
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